I just wanted to add that I have had that happen on this Windows 7 computer. The download process is a bit different, and sometimes a book will be on my “my checked-out books” page, even though it didn’t download. What I do is release the book I do not have, then it will return to the check-out list. Sue S. From: Pamela Hoffard Sent: Tuesday, February 07, 2012 6:42 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Lost my book: Dolores, This book: (Hold For Sr. Dolores) A Dark Night Hidden (Hawkenlye Mysteries #6), is on the "Books in process" list. Shows that you checked-out the book. Search your computer for the file. Good Luck, Pam -------------------------------------------------------------------------------- From: Dolores Dean <srdolores@xxxxxxxxxxxx> To: bksvol-discuss@xxxxxxxxxxxxx Sent: Tuesday, February 7, 2012 5:56 PM Subject: [bksvol-discuss] Lost my book: I went to pull a book which had "Hold for Sr Dolores". While I was saving it, it disappeared. After searching for the author, it was gone from the books to be proofed. How will I find it or will it have to be replaced on the checkout list? Thank you. Sister Dolores -- Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1913 / Virus Database: 2112/4794 - Release Date: 02/07/12