[bksvol-discuss] Re: Check Out -- Where's the book? SOLVED

From: "Denise Wagner" <denisecwagner@xxxxxxxxxxx>
To: "bksvol-discuss" <bksvol-discuss@xxxxxxxxxxxxx>
Date: Wed, 19 Sep 2012 11:13:07 -0400

Of course, as soon as I hit send I find an answer.  I was using Internet 
Explorer, so I tried Google Chrome instead.  That worked.

Denise

From: Denise Wagner 
Sent: Wednesday, September 19, 2012 11:09 AM
To: bksvol-discuss 
Subject: Check Out -- Where's the book?

I have never had this problem.  I have/had a book on hold for me, I go to check 
it out, click “Check Out”, and am prompted to Open or Save.  I choose ‘Save’ 
and the box disappears.  No file is downloaded, and the book disappears from 
the Check Out page.

I go to the “My Checked Out Books” page.  There it is.  Okay, let’s try again.  
I click on “RTF”.  It asks “Open or Save”.  I choose Save.  Again, it 
disappears.  Okay, let’s try another route.  I right click on “RTF” and choose 
“Save target as”.  Yay!  It asks me to name the file and choose a location.  I 
do that and hit save.  Excellent.  But, wait...my file is not there.  I do it 
again, after all, I am human and could have messed up.  I go through the steps 
again.  Same thing.

Alright, let’s try to open instead of save.  I right click “RTF” and choose 
“Open”.  I am asked if I want to open or save.  I choose Open.  There’s a quick 
flash – as if it wants to open – then disappears.

Any suggestions on what may be going on?  Is anyone else having this trouble, 
or is it just me?  I can’t seem to download the book I need to proofread.

Help!!

Denise Wagner

[bksvol-discuss] Re: Check Out -- Where's the book? SOLVED

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