How to take a screenshot: ____________________ 1. While the error message is displayed, press the print screen key (commonly printed as 'PrtScn' - located at the top right hand corner of most keyboards). 2. Click on 'Start' menu then click on 'Run' and type in 'pbrush' then click on 'OK' button. 3. Microsoft Paint will open, click on 'Edit' menu along the top of the window and select 'Paste'. You should see the error message appear, replacing the white background in Paint. 4. Click on 'File' menu then 'Save As', use the drop down box in 'Save as Type' to select JPEG File. 5. Select a location and enter a name for the file and click on 'Save'. 6. Locate the JPEG file and send it to your tech support by attaching it to your email. ----------------------------------------------------------------------------------------------------------------- GOD BLESS & SEMPER FIDELIS, Jim "sixpoints" Cullinan Georgia "POST" Certified Retired Jail Administrator - Augusta "A Constitution of Government once changed from Freedom, can never be restored. Liberty, once lost, is lost forever." ~ ~ John Adams Non Sibi Sed Patriae .."malama i kekahi i kekahi "....." take care of one, take care of all" ************ If you have received this communication in error, please notify me immediately by e-mail, and delete the original message. The Badges Law Enforcement Discussion Group - Est. 1997