Hi austechies, I'm looking for someone for a knowledge-management exercise, documenting office procedures for a large payroll department. This is not about documenting an application, but about documenting the day-to-day operations of the department. Most of the current knowledge about the operations is tacit: locked up in the head of the soon-to-retire department manager.So, I'm looking for someone with very good interpersonal skills who can diplomatically interview the manager (who happens to be busy most of the time), extract from him what is relevant, and then document the results (in words and flowcharts). This is probably a three-to-four week project, in the centre of Sydney (George St, near Wynyard Station). The four most important attributes I'm looking for are: * good working knowledge of a typical payroll department (preferably by having worked in one) * outstanding interviewing skills * maturity and tact * solid documentation experience Send me your CV if you're interested. Cheers Geoffrey Marnell Principal Consultant Abelard Consulting Pty Ltd T: (+61 3) 9596 3456 F: (+61 3) 9596 3625 W: http://www.abelard.com.au <http://www.abelard.com.au/>