atw: Re: User-editable web help
- From: "Kathy Bowman" <Kathy.Bowman@xxxxxxxxxxxxxxxxxx>
- To: <austechwriter@xxxxxxxxxxxxx>
- Date: Wed, 1 Oct 2008 14:28:16 +0930
Last century, I provided a WinHelp file with a few links within key
topics to Word documents that were placed on the customer's intranet.
The local managers were able to update and put local notes and
information on this document. It worked well for what they wanted, and
the information was available to all users in the office.
regards
Kath
-----Original Message-----
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Hedley Finger
Sent: Wednesday, 1 October 2008 10:14 AM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: User-editable web help
I am currently using Aptana Studio, an open-source IDE for AJAX web-site
development built on Eclipse and employing the server version of Eclipse
help. Aspects of Aptana's help system are stored locally but topics
download from its web site. Noticing an [edit] link next to a topic
title, I clicked it and found that it brought up a wiki editing
environment.
This is a novel idea -- users writing and modifying the help. It seems
to be possible to add new topics as well as edit existing topics but how
to get them into the table of Contents (or nested bookmark list) is not
obvious.
This would appear to be an excellent way for the documentation to be
continually aligned with users' needs. But it would probably require
some sort of staging for editorial style and quality review.
Has anybody produced a user-editable help system like this? Any war
stories?
Regards,
Hedley
--
Hedley Finger
28 Regent Street Camberwell VIC 3124 Australia
Tel. +61 3 9809 1229 Fax. (call phone first)
Mob. (cell) +61 412 461 558
Email. "Hedley Finger" <hfinger@xxxxxxxxxxxxxxxxxx>
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