atw: Re: Telcos et al
- From: "Slinka" <slinka@xxxxxxxxxxxxxxxx>
- To: <austechwriter@xxxxxxxxxxxxx>
- Date: Wed, 2 Jan 2008 09:19:24 +1100
Of course, legally they would have to pay if you claimed, and they are in
breach of industry standards if they cancel an insurance policy without
informing the holder.
This should be publicised in case others are trying to claim.... it would
help their case.
I would contact the directors of the company and ask for a year's free
insurance.
_____
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Christine Kent
Sent: Friday, December 28, 2007 5:38 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Telcos et al
Thanks Michael and everyone else who tried to help.
My conclusion is that there are three basic options, Wireless, Mobile and
ADSL. As the first two are not available here, the only option is ADSL, so
I did not continue researching the other two, even though they may have
offered genuine savings or efficiencies.
For ADSL you still have to pay for a landline rental and broadband
connection before you start, and there is not much saving in shopping
around. Anything else such as voip gets layered over top with yet another
provider, so yet another pack of zombies reading scripts to deal with if
things go wrong. It also seems from other people's experiences, that
ditching Telstra and going with other landline or broadband providers, if
not "frying pan to the fire", is at least "frying pan to another frying
pan". So my overall conclusion, after all the angst, is to wait till I move
back from the boon docks to where there are more options, then I will start
over again researching wireless and mobile options.
As a "grumpy old woman" I recognise that one of the changes to the world
that I have not dealt with in recent times, is the depersonalisation of
life. This is particularly evident with the banks, insurance companies and
telcos. It's a case of "deal with it" because it's not getting better any
time soon, but for those of us who remember being served by people, it's a
nasty pill to swallow.
I recently rang AAMI to give them my next change of address - a fairly
regular occurrence in my life, and they informed me that my car insurance
had been terminated in May! Imagine my shock that I had been driving
uninsured for that length of time. It turned out to be a clerical error
that caused a form to be sent to me for signing that should not have been
sent in the first place and that was sent to a much earlier address.
Nonetheless, as I did not return it, the computer terminated me. When I
spluttered about why I did not warrant a phone call having been insured with
them for my entire adult life - reality hit. There would have been no human
intervention after the initial "operator error" was made. And computers
don't grasp concepts like loyalty! No coding to say, If: 30+ years, Then:
operator intervention - or some such.
ck
From: Write Ideas [mailto:writeideas@xxxxxxxxxxxxxx]
Sent: Friday, 28 December 2007 3:22 PM
To: Christine Kent
Subject: PrimusTelecomBroadbandSignupBroadbandCheckerResults0363561007
Hi Christine,
In case you're still looking, Primustel can provide a service to your
landline number.
(Please see attached "test" results.)
Cheers and HNY-2008,
Michael
Michael Granat
Write Ideas
www.writeideas.com.au <http://www.writeideas.com.au/>
http://www.alliance.org.au/freelancers/journalists/write_ideas/details/
mailto:writeideas@xxxxxxxxxxxxxx
20 Years of Write Ideas!
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