One of the tenets of agile methodology is the "Minimum Viable Product". That
can certainly mean frequent iterations, as customers find the bugs.
However, Outlook crashing all the time for the majority of customers is a tad
lower than "minimum". Somewhere around "zero", I reckon.
Cheers,
Nick
From: austechwriter-bounce@xxxxxxxxxxxxx
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of SUNTER Bede
Sent: Saturday, 14 November 2015 5:03 PM
To: austechwriter@xxxxxxxxxxxxx
Subject: atw: Re: [CE-L] MISC: Outlook 2010 Crashing after updates.
Oh Warren, now why should Microsoft go to all the trouble and expense of
testing when they can simply get their paying customers to do it for them?
From:
austechwriter-bounce@xxxxxxxxxxxxx<mailto:austechwriter-bounce@xxxxxxxxxxxxx>
[mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Warren Lewington
Sent: Friday, 13 November 2015 12:19 PM
To: copyediting-l@xxxxxxxxxxx<mailto:copyediting-l@xxxxxxxxxxx>;
austechwriter@xxxxxxxxxxxxx<mailto:austechwriter@xxxxxxxxxxxxx>
Subject: atw: [CE-L] MISC: Outlook 2010 Crashing after updates.
According to Woody's Office Watch:
"Outlook users might be having trouble, caused by one of the most recent
security patches from Microsoft.
The November 2015 security patch referenced
MS15-115<https://support.microsoft.com/en-us/kb/3097877> is supposed to stop
attacks via fonts.
Unfortunately, the security fix seems to have broken Outlook's ability to
display HTML formatted emails. Not for all users, but enough to raise many
complaints in forums.
Microsoft, of course, is talking about it affecting 'some' customers.
Presumably their usual phrasing about a 'small number' of Office users will
appear in due course.
There's no hard information just a mix of reports, not all of which might be
caused by the faulty patch. It seems there's a range of errors and even a
'black screen'.
While Microsoft investigates their mistake and how to fix it, the best option
if your Outlook breaks down is to remove the Windows update labelled KB3097877
then reboot your computer.
If that's not possible and you can start Outlook. An untested possibility is
to turn off HTML rendering from Trust Center | Email Security | Read all
standard mail in plain text."
HTH.
My comment is MS should test their work before committing it. Software
development 101 and there are no excuses for causing a crash as obvious as
this...
Warren Lewington
warren.lewington@xxxxxxxxxxxxx<mailto:wjlewington@xxxxxxxxxx>
