The following message was forwarded to the TECHWR list yesterday. --- Stuart Burnfield Information Developer Australian Programming Centre ----- Original Message ----- From: <framefeedback -at- macromedia -dot- com> To: <snip> Sent: Friday, July 30, 2004 2:22 PM Subject: Important Information for RoboHelp for FrameMaker Customers Dear RoboHelp for FrameMaker user, As you probably know, Macromedia recently acquired eHelp Corporation. Since the acquisition, we have worked diligently to complete the integration of eHelp's products and services in a manner that will ultimately maximize the benefits for all of our customers. As part of this process, we have identified some necessary changes in our product line. Macromedia currently offers two alternatives for Adobe FrameMaker users who need to publish their content online, the RoboHelp Office family of products and RoboHelp for FrameMaker. In order to best serve the needs of our growing user community, we will be focusing our attention and available resources on the RoboHelp Office product line, which includes RoboHelp Office, RoboHelp Office Pro, and RoboHelp Office Pro for .NET. We will be discontinuing RoboHelp for FrameMaker as of July 30, 2004. However, we want to assure you that Macromedia remains committed to meeting the needs of all of our customers in the online Help and documentation marketplaces. You may continue to use your current license of RoboHelp for FrameMaker for as long as you wish. You will continue to receive product support in the RoboHelp for FrameMaker Help Community and in the RoboHelp for FrameMaker peer-to-peer online forums http://www.helpcommunity.ehelp.com/roboframe/). Alternatively, the RoboHelp Office family of products includes functionality that enables FrameMaker users to import FrameMaker content for use in the creation of online Help and online information systems. The RoboHelp Office family of products will continue to be available from Macromedia. As a courtesy, we would like to offer you a 50% discount on RoboHelp Office X5. As always, your feedback is greatly appreciated. Please send any feedback to RJ Jacquez, Product Manager at framefeedback -at- macromedia -dot- com -dot- RJ will continue to oversee any issues related to FrameMaker. Sincerely, Anthony Olivier Senior Vice President, General Manager Macromedia ====== ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelists.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************