We all know "content management" by some name or another (the whole "Write
the Docs" thingy) is an emerging area for writers, but does anyone know what
the pathway is into it?
I am currently writing some TAFE courses, and , on the whole, the VET sector
has not grasped that the whole of the business world has been disrupted. The
training very much represents the past state, not the future state, so where
I can, I introduce more up to date information. However, I am also falling
behind and whilst I can see the new state from afar, I do not always know
the mechanics of how it works.
I decided to add the concept of Intranet/Internet content management in a
low level "Organise Workplace Information" course, and put a note explaining
how someone can specialise in this. I do this for other skills skimmed over
in the Unit like communication skills, where I referred the students to more
detailed courses on specialist topics.
I scanned every business course and could find nothing that seemed to bear
any relationship to what I am calling "content management" - nothing on
intranets, SharePoint, Lotus notes etc - for non IT people. That includes
data storage and management systems in modern organisations that are NOT
either databases or Office documents, but that can, nonetheless, involve
junior staff in their creation or management. The term XML does not appear
anywhere in any course, but surely junior staff are going to become involved
in tagging and managing XML files etc, or creating files for Intranet
distribution other than PDF? (Even managing PDF files does not come up in
these courses.)
Do junior staff get involved in any aspects of "content management" as I am
defining it above. I need some insight on this one as I have not worked in a
modern large corporate environment for a few years now. Is the area
monopolised by IT graduates or is there a pathway in for the newly recruited
junior office person?
Cheers, Christine
