Finally, some decent new KB articles from MS: 2k: Some printers dont support Unicode and print square boxes instead of Unicode chars, some good workarounds at: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q212380 XP: Creating a new template based on Normal does NOT copy over customisations (a good thing in my books) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q291441 XP: Denying editing of doc props http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q825887 Steve Hudson Word Heretic, Sydney, Australia Tricky stuff with Word or words for you. Email: steve@xxxxxxxxxxxxxxx Products: http://www.geocities.com/word_heretic/products.html Spellbooks: 728 pages of dump left and dropping... ************************************************** To post a message to austechwriter, send the message to austechwriter@xxxxxxxxxxxxxx To subscribe to austechwriter, send a message to austechwriter-request@xxxxxxxxxxxxx with "subscribe" in the Subject field. To unsubscribe, send a message to austechwriter-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject field. To search the austechwriter archives, go to www.freelist.org/archives/austechwriter To contact the list administrator, send a message to austechwriter-admins@xxxxxxxxxxxxx **************************************************