[amayausers] Re: spoilage or damaged embroidery items
- From: Lisa Griswold <lisa.griswold@xxxxxxxxx>
- To: amayausers@xxxxxxxxxxxxx
- Date: Wed, 20 Dec 2006 14:31:35 -0800 (PST)
This all sounds like it could get expensive. Sure, we can use the shirts as
test pieces, or have a discount on the potpouri of extras. But, for instance,
we had an order from a Mail-it Store. They wanted 12 shirts. Some men's, some
women's. There were 4 sizes for the men's and 2 sizes for the women's. What
would all of you in Amaya-land do in a situation like this? Don't tell me
you'd decline the order - that doesn't count! As luck would have it, I order
exact quantites, and ruined one. I can handle ordering extras if the quantites
are high enough, but, OUCH!, that would hurt the pocketbook a lot here.
Please send advice. Thanks!
Lisa
Russell Silva <russell@xxxxxxxxxxxxxxxx> wrote:
I do the same thing as Sharon. Depending on the customer, I will give them
the option to purchase the extras if I don't need them, sometimes they buy
them sometimes I keep them.
Russell Silva
R. S. Embroidery
508-222-4433
----- Original Message -----
From: "Rod or Sharon"
To:
Sent: Wednesday, December 20, 2006 1:23 PM
Subject: [amayausers] Re: spoilage or damaged embroidery items
> Normally we build in a 1-3% margin for those situations. I usually order
> in
> an extra in each size if it is a large order to be safe. I want them to
> get
> as many as they ordered.
> Sharon
> ----- Original Message -----
> From:
> To:
> Sent: Tuesday, December 19, 2006 8:09 PM
> Subject: [amayausers] Re: spoilage or damaged embroidery items
>
>
>> This message was posted by Impressions Embroidered Apparel on
>> AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the
>> thread on the WEBSITE by clicking here:
>> http://www.amayausers.com/boards/ultimatebb.php?/topic/2/68.html
>>
>> Hi,
>>
>> Just trying to see what others do when you have 2-3 shirts that don't sew
>> right out of say 100.
>>
>> So if the client orders 100 shirts (S, M, L, XL)
>> and for whatever reason your machine eats one, you sew the wrong color on
>> one and the third you sew shut. Do you send the client 97 good shirts
>> and
>> eat the cost of the three you messed up?
>>
>> We have been re-ordering the extra shirts if we mess a few up. The only
>> issue is the cost to place the small order and pay shipping again.
>>
>> I noticed when we outsourced an order the company we sent our shirts and
>> hats to messed up 3 or so shirts and two hats, and just wrote that they
>> were damaged when they tried to embroider them and sent use back our
>> items
>> minor the ones they messed up. Is that what the standard is?
>>
>> Thanks,
>> Steve
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