This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/2/1255.html#000002 You don't. It is time for a tech call. This is a tedious process and one techs are trained in. If not done properly, you can cause yourself a lot of grief and more expense. The entire needlecase must be removed---there are 4 precision 4-packs of needles in the needlecase and something you don't want to mess with. Sharon =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================