This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/2/994.html#000003 Cindy, Have you turned off the "Hardware Accelerator" feature in both Design Shop and AOS??? Right click on the "3D" button on the screen and then uncheck this feature. See if this makes a difference. Ed Orantes Melco Tech & Trainer 504-258-6260 =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================