It looks like one of your software files got hose(d). I sugest you confirm it Melco by calling the 1-800 number. Or, reload the software package,but I would call Melco first, if possible. Digital Stitchz 905 Texas Street Fairfield, CA 94533 (707) 426-9963 Phone (707) 426-9983 FAX Embroidery, Applique, Vinyl Lettering & numbers, Screenprinting & Laser Engraving From: michele@xxxxxxxxxxxxxxxxxxxxxxx: amayausers@xxxxxxxxxxxxxxxxxxxx: [amayausers.com] error on design shop - helpDate: Sat, 16 Feb 2008 14:37:47 -0500 I cannot open a file in design shop, I keep getting the following error and then it shuts down. “Unable to initialize DAO/Jet db engine” Anybody have any idea what this is and how to fix it? TIA!!!! Michele Zimmer Carefree Creations Michele@xxxxxxxxxxxxxxxxxxxxx www.CarefreeCreations.com