This message was posted by mary o on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/687.html Just spoke to melco. I purchased my machine the end of last may. I need this little wire that fits inside where you screw your arms in. My machine is under warranty. The part needed is called a heli-coil. $110 and guess what - it is not covered by warranty. Even though it is called a machine part, they tell me it is considered a consumable. How ridiculous? Why bother to buy a warranty? And who do they think we are - the us government who will pay too much for items? Talk about overcharging! This is crazy. I was considering purchasing the warranty at the end of the month, but not now! - mary =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================