This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/11/37.html#000008 It may sound exotic to "travel all over the US"....but Melco does have a "use the closest tech" policy when they allocate any warranty work out to the third party techs. This is to save $$$ on travel costs. But they can and do violate their own policy because of various reasons, which we as 3rd party people have no control over... I do know that if you do go through with your new quest....expect to fork out a considerable upfront outlay of cash. This would cover the "first" two weeks of training and associated "required" tools of the trade and all the motel and travel expense involved.....and then there are the different levels of certification which involves more training and $$$$ and then there is that &^%$#(*&^$$$ liability insurance that we have to provide and the taxes that come out of the $$$$$. And folks wonder why it cost so much for a tech to come visit.. Rod Springer Amaya Tech & Trainer =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================