This message was posted by gcannon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/979.html#000004 Inspect, clean, oil the mechanism, is the knife dull? Mine are 2 years old, and all CUT just fine, they just misfire sometimes. You gotta understand Amayas are not just embroidery machines they are computer controlled & driven,and there are MANY adjustments that take place in milliseconds, so I try to be forgiving if something fails to happen when it shoud or happens when it shoudn't. The first thing I try to do when one of mine is "acting-up" is to try and remember-What changed? Did I change settings & forget to change them when I changed material, although I rarely mess with trimer settings in OS- try to tale care of that in DS first. But, anyway, if you can find out when this started happening exactly, in can be helpful in moving forward with diagnosis, adjustment, and maybe repair. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================