This message was posted by ROZEMBROIDERY on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/559.html#000001 There is a Tech that live in the Atlanta area. His name is Clarence. His number is 770-757-6921. Did you buy the machine 2nd hand? I asked because you didn't know if you were under warranty. You can call the company and they will have the information, give them the serial number. Hope this helps. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================