Do you come to South Dakota? I have an Amaya that needs a general tune
up and a couple of replacements.
Sandi
stitchworks@xxxxxxxxxxx
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Date: Thu, 19 Feb 2009 07:52:51 -0700
From: pineapple@xxxxxxxxx
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers.com] Re: Service Tecs in Kansas
Good morning
My name is Herman Wilson
I do travel all over the US In dec I was in Alaska
an about 3 week ago i was in Manhattan kansas then went to Garden City
KS so I do travel alot for melco even after your warranty is over
you can contact me at 303-279-5659
H
e3m@xxxxxxx <mailto:e3m@xxxxxxx> wrote:
Ms. Barbara,
Last time I checked, Melco had about 45 contract technicians.
This doesn't mean there is at least one in each state. Some
states have more than one tech and others don't have any. I cover
about 3.5 to 4 states myself. And from what I hear, Melco lost 4
techs for 2009. It's a combination of things but mostly, if there
isn't enough work to keep up busy, we seek out other types of
employment.
What happen to Mike Malmin. His wife works at Melco as well. Did
they move?? Or did you move??
I thought you were in Kansas??
Herman Wilson is a very nice guy. I know him well. Yes, he does
travel to other states but then again, so do a lot of other techs
too. Just like myself. I'm willing to go to just about any state
if my schedule permits and the customer is willing to cover the
travel expense. While you are under warranty (90 days) Melco is
responsible for covering the travel charges no matter where you
live in the US but that part of the warranty expires after the
first three months. Of course this is common for just about all
the embroidery companies out there.
Just curious, if a Melco certified tech is determined not to be
close enough to purchase an Amaya, what would be your next brand
of choice? Meaning, what other company has representation closer
to you?
I have to say, it's very wise of you guys to be doing your
homework before you buy. Most people don't think about the
importance of a tech until they need a tech. And to make things
worse, they aren't considering the cost of a service call in the
prices they charge their customers. Embroidery companies
recommend putting $50 - $100 bucks aside each month per
head/machine for that inevidable service call. If you don't need
the service call in one year, you're doing good. If you don't
need a service call in two years, consider taking a luxury cruise
with the extra money.
As of now, I don't see anyone in the state of Kansas that is Melco
certified but that doesn't mean someone recently became a tech and
I don't know about it. Of course that would also mean that tech
would be a rookie too.
I'm really wondering what happen to Mike Malmin.
Ed
-------------- Original message from "Barbara Graham"
<gquackers@xxxxxxxxxxxxxxxx>
<mailto:gquackers@xxxxxxxxxxxxxxxx>: --------------
> Hi Ed,
> I live in Colorado and have used Mike Malmin for the last 5
years. My
> sister and her 2 friends really want a Amaya and it would
mean 3 total one
> for each of them, but they hesitate because of not being
able to get
> service, I know someone there must do it. Please check for
me and let me
> know if you find anyone closer than Mike, I know I think
that Herman Miller
> is here and have talked to him some, and I know he does
travel to other
> states. Thanks so much for your trouble.
> Thanks,
> Barbara
> gquackers@xxxxxxxxxxxxxxxx <mailto:gquackers@xxxxxxxxxxxxxxxx>
>
>
> -----Original Message-----
> From: amayausers-bounce@xxxxxxxxxxxxx
<mailto:amayausers-bounce@xxxxxxxxxxxxx>
> [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of
> theboards@xxxxxxxxxxxxxx <mailto:theboards@xxxxxxxxxxxxxx>
> Sent: Wednesday, February 18, 2009 12:56 PM
> To: amayausers@xxxxxxxxxxxxx <mailto:amayausers@xxxxxxxxxxxxx>
> Subject: [amayausers.com] Re: Service Tecs in Kansas
>
> This message was posted by The Embroidery Authority on
AmayaUsers.com.
> PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the
thread on the WEBSITE
> by clicking here:
>
http://www.amayausers.com/boards/ultimatebb.php?/topic/1/613.html#000001
>
> Hey Quackers,
> I was just in Western Arkansas last week and Easter Arkansas
the week before
> that.
> I can tap into the network of techs and see who might be the
closest to you.
> We used to have a guy in Kasas City but he moved to Colorado
with the
> family.
> You really are going to want a tech that knows the Amaya
machine as they
> aren't as easily "figured out" like other conventional
embroidery machines.
> Have you ever had to have your machine serviced? And if yes,
who what it
> that visited you?
>
> Sincerely,
> Ed
>
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