Hi Marcelle, I'm glad your person was able to get her problem fixed. It's always good to know about glitches related to some of the antivirus software. Since I have an Amaya XT, I didn't buy the Diamond for the large hoop. But its greatest feature by far, is its design positioning function. I saved a very nice shirt that I'd started embroidering on my Amaya in the huge wooden hoop, but didn't notice that I'd moved it outside the sewing area. So when the machine stopped, I knew I was in trouble. I rehooped but couldn't get the design to line up properly, so I hooped it in my Diamond's Majestic hoop, and with design positioning, I was able to line up the design perfectly and finish the embroidery. It has some amazing features, but this one blew me away! Have a great weekend! Barb ----- Original Message ----- From: theboards@xxxxxxxxxxxxxx To: amayausers@xxxxxxxxxxxxx Sent: Friday, February 5, 2010 11:51:19 AM GMT -07:00 US/Canada Mountain Subject: [amayausers.com] Re: Saving as VIP format This message was posted by Marcelle on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/3/500.html#000004 Barb, I let the lady know about the updates you mentioned. It turned out that her problem was that a driver relating to her D4 software was disabled by her virus software. The software support for D4 helped her through it and she can now open my VIP format designs. I am so glad to know that my DS save in VIP format was not the problem. I really like having the correct colors myself when I purchase a design instead of spending so much time changing all those colors. I do add a text file with small picture, sizes and color changes. I always appreciate receiving those with purchased designs. They are nice to print out in color for reference. I recently organized many of my designs in 4 inch binders. The text files with pictures are in sheet protectors and are easy to flip through. Maybe some day I will get completely organized. (ha) I was curious and read the online information about the Diamond. It looks like a very nice machine and has a very large sewing field. Thanks for your advice and information about the updates. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================