[amayausers.com] Re: Sanmar
- From: "Studio 187 LLC" <InsideStudio187@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Sat, 16 Feb 2008 17:01:27 -0500
That's good to know actually because maybe they just had a bad run. I was
pretty specific about needing the reorder on saturday and the operator
seemed to understand this as well. She must have overlooked to check the
saturday delivery box. My hope is that she at least checked priority
otherwise I won't see the order until 3pm. In any event, none of this is
anything I can correct which is frustrating as all get out.
I'm glad this isn't normal for Sanmar and hopefully whatever is going on at
their warehouse in Cranbury can be rectified. The Girl Scouts didn't receive
my order, they received someone else's so obviously there's been a domino
effect to this. If anyone on this post is from Washington DC and missing
their Girl Scout order, I have it... The UPS mistake is a separate error
entirely but I'm hoping the order is correct when it does get here.
Geri
----- Original Message -----
From: Tom D'Auria
To: amayausers@xxxxxxxxxxxxx
Sent: Saturday, February 16, 2008 4:53 PM
Subject: [amayausers.com] Re: Sanmar
Geri - I have used Sanmar pretty exclusively for the past 18 months. I get
large orders delivered but occasionnaly need a few of something and have the
benefit of Sanmar being located 30 minutes from both my job and my home so I
run there and get it 2 hours after ordering.
My only idea about your second issue is that when UPS delivers overnight,
the weekends don't count unless you specify Saturday delivery. ie: If
something is shipped Friday for overnight and not specified Saturday
delivery it shoudl come on Monday.
I know it doesn't help you but I haven't had a problem with Sanmar and I
placed about 45 orders with them in the past 6 months.
Tom Dauria
Mr. Sew & Sew
Studio 187 LLC <InsideStudio187@xxxxxxxxxxx> wrote:
Anyone else have such bad service from Sanmar before? Here's what happened.
I had an order FedEx'ed overnight for friday morning delivery. Never came. I
received someone elses order (Girl Scouts, Washington DC) instead. Called
Sanmar and they apologized and re-shipped my order priority overnight UPS.
Today it never came. Sanmar is closed. UPS is closed but the tracking # is
specified (by Sanmar) to be delivered monday. This is not the first time
they have messed up like this. Just wondering if this is typical for them
because obviously I cannot afford to miss my deadlines because Sanmar can't
process orders and/or ship them out as promised.
Geri
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