My copy did that the last time too. I got in touch with Melco,informed them of the problem and they determined the need to send me a new dongle after which I needed to return the original one to them. If I remember right the programming for the new disc did not match my old number. It was more of an inconvenience than anything. Larry -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of IHSpecial@xxxxxxx Sent: Thursday, November 18, 2004 3:31 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] New Update I just installed the newest update for Design Shop. I can't open it because I get a message saying it doesn't recognize my dongle. Whaz up with this? Lou