This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/1/749.html#000001 We have had that a couple times on Big Red, and just once on the new XT...Sue says (she's the fixit person) your needle head has 'jumped a cog' on the 'track' inside there. You have to find the color change index sensor (in Maintenance) and move the head manually (carefully!) until the 'window' says 'open' in the window. Someone had 'nudged' the head or walked into it and pushed it off center. Suggestion is first call your handy tech person and ask them to walk you through the 'easy' way to reset it-there is something else that can be done but I can't remember it. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================