Somehow my cap frame has "come apart." The wire that controls the bar that connects to the machine (where the arms would connect to the frame) has somehow gotten twisted and no longer has tension. Is there a method for getting it back together? I'd be very happy to call someone if you think you could talk me through it. Bill Bill & Trish Griffin EmbroiderOn 715 First Street Elizabeth City, NC 27909 252.335.2321 www.embroideron.com <http://www.embroideron.com/>