This message was posted by The Embroidery Authority on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/10/78.html#000001 Wow, Randi, I hope everyone is busy these days as I see no one responded to your email.... I, personally, frequent many embroidery shops servicing machines and training so my thougths are a combination of that experience along with my own experience in my shop. Keep your sales/office area separate from your production area. Your sales/office area should be available to accept walk in customers (or not) and should not be interupted by loud machines when speaking on the phone. Keep your paper work/order forms and catalogs organized and to a minimum but keep them in a place where you will know where they are when you need them in a hurry when you get that unexpected call for an order. Your production department can be broken down into separate areas. Orders to be done need to be stored in an organized manner until ready to be sewn. I like the first in - first out method. Then you will want a hooping table with possibly a sheet of peg-board nearby so you can hang up all of your hoops and the like. Next will be the table for your Computer which is right next to your machine(s). Following that is the next area which is designed for "clean up" or "trimming" where you remove stray threads, cut/tear away backings, remove hoop burns, iron/steam wrinkles, inspect final work, fold and package final goods. This table could be on the backside of the hooping table where you can share the backside of the sheet of peg-board to hold scissors and such. Finally, you will need an area to store orders ready to be picked up and/or delivered. Orders should be clearly marked so as not to get mixed up. If you keep these areas separate, and happen to have some help from a family member or friend, or you happen to bring on an employee, you are set up for different people to handle different tasks and not find them bumping into each other. The "sewer" sews and the "trimmer" trims. By all means, try to keep your shop clean as dust and lint will get all over everything. Have good ventilation and wipe down frequently. If you use an air compressor to blow the dust off, use it in conjunction with a vacuum cleaner otherwise you're just moving your mess around. Your machine will run better if kept clean too. Always try to be one step ahead of your business' growth spurts because if you don't, it will have a negative affect on your overall business. We learned the hard way our first Christmas season and MAN,.... we did things different the second year. Hope this helps, Ed =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================