This message was posted by HERB on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/4/124.html#000005 Tight does not refer to the tension on the strap that hold the cap on the frame. You need to get the face of the cap flat on the frame. Your issues are hooping issues not machine. Feel free to contact me at 208-746-0448 I would be more than happy to walk you through it. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================