The following message was posted by Dorothy Compton on Amayausers.com: Unfortunately I think you'll have to call melco for a tech to come out and reset your needlecase. As long as nothing else is wrong, it doesn't take a lot of time for the actual fix. Hopefully a tech is close and can come soon. Good Luck. To reply to this message, please visit AmayaUsers.com by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/8/13.html#000001 =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================