Garret,If the PDf file was copied on a copy machine and emailed to you it will come through as a picture rather than a document file, If you have openbook then there is a solution. You can print the document then scan it and have openbook read it, or there is another way if you are set up for it. While you have the PDF open use the print function but arrow down from your regular printer to the next one, can't remember the name, not at home on the portable. When you hit enter to print openbook will scan the pdf. hope this helps Open openbook then go to the PDF and go through the print function ----- Original Message ----- From: Garrett Ross To: Adaptivetec Sent: Saturday, March 02, 2013 5:03 PM Subject: [adaptivetec] pdf files Hello all, I just installed acrobat reader and know nothing of these type of files. I opened a file and jaws did not read anything. Can any one give me some pointers on pdf files please Garrett in need of some help. Many thanks