This is one reason why people who work with assisted technology shouldn't. Especially with tech support. They are extremely impatient & rude. Tech support means just that & patience & rudeness is unacceptable. Sorry David. The end result is you received info you needed to fix the problem. Gean > On Mar 27, 2015, at 3:02 PM, David Hoffman <davidhoffman1965@xxxxxxxxx> wrote: > > Just a quick follow up FS solved my issue, I had preview pane switched on and > alt P fixed it > > The IT person spoke to me like I was an idiot, was quite impatient and kind > of rude. > > Lovely > > Anyway She did solve it so thanks for that > >