Hi Clive, It sounds to me like your laptop isn't pushing enough power from the USB port. This is quite common. Do you have a USB mains powered hub you can plug the floppy into, for a test? All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: 01438-742286 Mob: 07956334938 Fax: 01438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Clive Pallett Sent: 05 September 2012 21:29 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] windows 7 64-bit and USB floppy drive problems Hello everyone, My HP laptop is running windows 7 64-bit and I am having problems with my USB floppy drive. when I connect it and insert a disk I am prompted to format it. when I try this, after a few seconds an error message pops up with the OK button highlighted, and when I press this the Close button appears. I have checked the properties of the drive and it is working normally. searching on Google for a solution did not help. Any suggestions most appreciated. thanks in advance. Best wishes, Clive pallett ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq