[access-uk] Re: startup problem.

  • From: "Barry Toner" <barry@xxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 27 Jan 2011 11:36:19 -0000

Hi Scott,

turn the PC on.  Press and hold F8 immediately after the Toshiba logo
disappears.
A startup menu will appear.  Select Last Known Good Configuration.

Let's know if that worked.

Cheers
Barry.

> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> Behalf Of hotscot72
> Sent: Thursday, January 27, 2011 10:28 AM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] startup problem.
> 
> Hi guys, My daughter is having the following problem with her Toshiba
> laptop
> vista system.
> 
> When turning on the Toshiba laptop. A black screen, then an error
> messageappears, windows fails to startmessage.
> Tfwo options now appear: 1. Launch startup repair or start windows
> normally.
> 
> In choosen the repair option.
> The repair runs, and then the Microsoft screen appears with the cursor,
> then
> a gray screen with a black box appears, on the top of the screen
> appears the
> following: x windows system32drvload.exe.
> This message stays for ages, and then a gray screen appears, with just
> the
> cursor.
> 
> After sometime the following appears:
> System recovery options, installed program cannot start, click ok to
> turn
> off computer.
> 
> When asking my daughter about the first time she noticed something was
> wrong, she informed me she first saw this problem after she installed
> software for her Blackberry mobile phone on the laptop.
> 
> Please help if you can,
> 
> Billy
> 
> 
> 
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