Hello George. Yes, I have contacted Olympus and they suggested to ring back when someone is with me. I had to put the DS50 in the computer and we went into the properties of the programme. I think the lady was trying to look at the driver situation so we must try again later. I am going away on Friday so I will forget about it until I get back. Your first question about installing the programme again. The only thing to install is the software and that is already in. One more point George. After that message leaves the screen it is replaced by the message. DRG to DISC which I presume is something to do with Roxio CD Creator? Incidentally, when I tried to uninstall the software I got a message that a file was being shared and deleting it might upset other applications. Or something like that so I cancelled. Thanks for trying George, I will let the list know how I get on when I get back. Regards Ron ----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, October 10, 2007 12:20 PM Subject: [access-uk] Re: problem Hi Ron, I've done a fairly through search for that .dll file, even tried variations like "dirrectAPI.dll", but am coming up with nothing. I presume re-installing hasn't worked either? Have you tried contacting Olympus? George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ron sears Sent: Wednesday, October 10, 2007 10:25 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] problem Hello George, is this what you need? Directrecconfig.exe- unable to locate component this application has failed to start because DirrecAPI.DLL was not found. Reinstalling the application may fix this problem. This is an exact copy from the screen. Cheers Ron ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.14.6/1060 - Release Date: 09/10/2007 16:43 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq