Hi all. I updated my SMA for JAWS a couple of months ago and had expected my SMA status to rise from 0 to 2 in in the help / about file. The status still remains at 0 software maintenance agreement. I'm assured that I am definitely entitled to the next 2 upgrades but I'm interested to know when and how this 0 will be updated. Anyone know? Thanks damon.rose@xxxxxxxxxxxxxx skype: damonrose London, England.