Hi Phil. I thought of the Toshiba people. And that might be an option. The dealer is currently installing Zoomtext and Jaws Home, then he'll try the media and let me know. I don't think he has the time to contact Toshiba or mess around on the Toshiba website, but its decent enough of him to do this. Mind you, he might have checked the machine first. I was always under the impression that it came with XP Home. But apparently not. Peter