Hello again Joe,
Thanks for replying. I'm not sure you suggest that all of this might not
be immediately clear!
This is all much more ambiguous when you are actaully on the website
than it need be. I would p[ropose that you chang ethe ambiguous heading
types of: Regular, Low and High to such as Send Immediately, Place at
the bottom of my bookshelf for future reading and Place high on my
bookshelf for future reading.
John.
On 10/10/2016 08:41, Mapleston, Joe wrote:
Hi
Pirate latitudes will be in the post today for you. If you want to place a
title on your bookshelf for future reading just change the wish type to
'Request' when adding the title (I have done this for the other titles you
recently selected). This means that it will not be sent out until the wish type
is changed to Regular or High (currently only we can do this so you would need
to email or call us). You can select titles that are unavailable to go on your
wish list (bookshelf). If you would like a title that is currently unavailable
to come out to you as soon as a copy is available change the wish type to High.
Hope this makes sense but let me know if you have any other queries.
Regards
Joe
-----Original Message-----
From: John Wilson [mailto:j.wilson07@xxxxxxxxxxxxx]
Sent: 09 October 2016 00:53
To: Mapleston, Joe
Subject: Re: Book request
Hello Joe,
Instead, I wouldlike:
Crichton, Michael - Pirate latitudes
Would you also place The Quiet American on my PBS/Wish List for reading
as soon as it is again available.
By the way,I've just been browsing your online Library lists and
selected several titles for future reading. Please confirm that, when
you place a book on your Wish List this means it is for future reading
and not immediate reading. If such a selection means you are requesting
it for immediate reading, please explain how you make a selection for
future reading. This used to be called placing a title on your Personal
Bookshelf.
additionally, do any books you have selected for your Wish List but
which are not available automatically get put onto your list for future
reading?
John.
On 07/10/2016 14:33, Mapleston, Joe wrote:
Dear Mr Wilson--
Apologies for the delay in responding to your request below. The reason for
this delay was that we only had one copy of The quiet American left and this
has been damaged. We no longer have a master file for this so cannot just run
another copy off. Given that this title is considered a classic it has now been
put forward to be re-transcribed but this will obviously take some time. Would
you like to choose another book in the meantime?
Regards
Joe Mapleston
Library Customer Assistant
Currently reading The art of war by Sun Tzu
-----Original Message-----
From: John Wilson [mailto:j.wilson07@xxxxxxxxxxxxx]
Sent: 05 October 2016 20:26
To: Mailbox, LibraryInfo
Subject: Book request
Please send me the Braille book The Quiet American by Graham Greene.
Thanks.
John Wilson,
5 Somerdale Gardens,
Leeds LS13 4SA.
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This Christmas, RNIB is one of four charities that will benefit from a share of
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please do help us spread the word and encourage friends and family to support
us by buying them.
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DISCLAIMER:
NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system.
RNIB endeavours to ensure that emails and any attachments generated by its
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any responsibility for any such which are transmitted.
We therefore recommend you scan all attachments.
Please note that the statements and views expressed in this email and any
attachments are those of the author and do not necessarily represent those of
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