[access-uk] Unable to delete messages from Windows Mail
- From: "Andy" <andy@xxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 21 Jul 2008 23:27:31 +0100
Hi all.
I've been unable to delete a number of messages from Windows Mail. I
visited my message store and deleted the store as well as my in-box, but on
re-boot, JAWS announces Microsoft Mail, Storage Recovery, and gives me all
the messages back. I've attempted to delete these messages a number of
times, but they just keep on multiplying.
A list member from Blind VISTA advises me to turn Windows Restore off,
undertake the task, then turn it back on again.
I've a couple of questions;
1. Can anyone tell me how to turn Windows Restore off.
2. Can anyone tell me how to delete and re-install Windows Mail, and
3, Can anyone shine any light on why when I want to delete a message,
Windows is saying, "An unknown error has occurred"
Fingers crossed that someone can come up with the answer.
Thanks in advance.
Best wishes.
Andy.
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