[access-uk] Re: SMA Renewal Letter from Sight and Sound - UK
- From: Glenn Tookey <glenn.tookey@xxxxxxxxxxxxxxxxxxx>
- To: Clive Jacobs <cj@xxxxxxxxxxxxx>, "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 6 Dec 2012 13:45:58 +0000
Hi Clive, All
The letter states that by buying the SMA at £190, you save ALMOST 50% on the
normal cost of buying 2 upgrades at the time they are released. It is a true
saving of ALMOST 50%
We will revise the letter for next year to make sure that there is no
misunderstanding.
So to be clear - buying an SMA before January 31st attracts a saving of £50 (
£190 instead of £240). Buying an SMA at £190 is almost 50% of the price of
buying 2 upgrades at the current list price of £169 each ( total £338)
Regards
Glenn Tookey
CEO
Sight and Sound Technology Limited
-----Original Message-----
From: Clive Jacobs [mailto:cj@xxxxxxxxxxxxx]
Sent: 06 December 2012 13:12
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: SMA Renewal Letter from Sight and Sound - UK
Hi, yes, it is ambiguous and misleading. I hope that this confusion will be
resolved soon. Regards, CJ.
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On 06/12/2012 11:38, Jackie Cairns wrote:
> Hi
>
> Firstly, the letter would probably be more welcome to people in accessible
> formats rather than bulk standard print!
>
> Secondly, the whole thing is ambiguous, to say the least, because the actual
> JAWS program is the same download from the FS website. In essence, whether
> you have JAWS Standard or Pro, the download is the same, and is only
> determined by your Microsoft operating system. So paying the extra dosh for
> the Pro version is a complete no-no in my humble view anyway.
>
>
> Kind Regards,
>
> Jackie Cairns
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Deddajay
> Sent: 05 December 2012 20:06
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] SMA Renewal Letter from Sight and Sound - UK
>
>
> Following on from previous posts about the renewal letter, I phoned Sight
> and Sound today to take up the offer of the 50% reduction.
>
> This is where it becomes interesting. The price I was quoted for Jaws
> Professional version was £190. Now considering that the normal SMA renewal
> is advertised on their website as £240, this is only a £50 saving, not 50%
> and works out at 79% of the normal cost. When I queried this I was told that
> the letter should have said £50, not 50%. When I said that it didn't seem
> much of a saving, the girl went off to check and came back with a different
> answer.
>
> The offer was 50%, but it was based on 50% of £380, which is the cost of an
> upgrade plus the next two renewals. In other words, the starting price for
> the offer is the price of upgrading before the SMA is applied.
> This is fine if you are upgrading, but for those of us who already have the
> current version it's a bit of a rip off.
>
> Needless to say, I declined the offer as I would rather have the £190 in my
> bank for Christmas. I will pay the normal £240 as and when during the next
> year before the next version comes out. The £50 discount isn't enough to
> worry about spread over a few months of saving.
>
> So,for anyone considering taking up the alleged 50% discount offer before
> the end of December, you might want to consider your options, or at least
> ask some pertinent questions before handing over your credit card details.
> Personally, I think the SMA renewal letter is very misleading, if not
> ambiguous. It would have been much better if they had just put the actual
> prices in the letter when it was sent out so that people know exactly what
> they are expected to pay from the outset. It looks like a good offer until
> you get down to specifics. Then it's not such a good deal particularly if
> this is a renewal of an existing or just expired SMA.
>
> Cheers
> Deddajay
>
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I ain't dead yet!
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