Hmmm. "PC may be unstable" sounds dodgy, not like a Microsoft message. Did that message also suggest you download anything else? Where are you getting the download from? Try this one: http://www.microsoft.com/en-gb/download/details.aspx?id=40901 The other thing you could do is try Microsoft Fixit: http://support.microsoft.com/fixit/ Try the "Windows" and "Internet Explorer" categories first. Not sure how accessible it is, though. On 2 May 2014 12:49, Sharon Bowell <sharon.bowell1@xxxxxxxxxxxxxx> wrote: > Hi, > > > > I have tried several times to install IE11 as it is one of my important > windows updates. I have however been unsuccessful with the installation. > > > > I receive codes saying different things like my pc may be unstable, which to > my knowledge it is not. I’ve run scans and nothing has come up saying there > is a problem. > > > > I’m running windows 7 home premium 64 bit, Jaws 15, and therefore wonder if > anyone can help. > > > > Many thanks. > > > > Sharon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq