I can't see why we have this visual "thing" just for post codes anyway ... I tried it, as others have, and found I couldn't get past that graphic. It was suggested I called the number and just didn't want to go through that one ... What a lot of hassle to get some info! Let us know Joan if you get any success on this. Good for you for persevering. -- Carol carol.pearson@xxxxxxxxxxxx ----- Original Message ----- From: Joan Muir To: access-uk@xxxxxxxxxxxxx Sent: Tuesday, November 27, 2007 3:45 PM Subject: [access-uk] Postcode Finder Again Hi, Folks, Well, here I am having gone round in a loop and come back to the beginning again. I phoned the number given only to be told to phone the actual postcodes number for a postcode. Since I wanted to know what was causing the problem with the website for some of us, I held on for complaints. The person to whom I spoke tried phoning too and got the same problems, finding that he had come back to his own call centre. So in a nutshell, I can't see why this is happening to some of us but not all, and what the remedy is. (growl!) Best wishes, Joan.