Hi Eleanor I hope you don't mind but I've forwarded your messages to a friend of mine who is a lawyer or legal advocate, see what he says, see if anything can be done about this. Regards Adrien You can get me off list at: adriencollins06@xxxxxxx or adrien_collins@xxxxxxxxxxx Or adrien.collins@xxxxxxxxx Speakon is a free fully self-voicing accessible multimedia program for the visually impaired, find out more by downloading the software from: http://www.a-technic.net/speakon.htm You can join the speakon user group by sending a blank e-mail to: speakon-subscribe@xxxxxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 16 January 2009 17:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Play.Com and Fraud Not only that Adrien but I sent them an e-mail to their Customer Services expressing my kdisappointing experience with them and received an auto acknowledgement telling me I would hear within 24 hours. I do not need to tell you that indeed I did not hear from them. No doubt they have now branded me as one of the fraudsters also. Their privilege of course. Eleanor ----- Original Message ----- From: "Adrien" <adriencollins22160@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, January 16, 2009 4:33 PM Subject: [access-uk] Re: Play.Com and Fraud > Hi Eleanor > > I'm very sad about this as I have ordered from play.com on > many occasions and have never had a problem with them. If I > was you I would look into to this a bit more. Please don't > let it put you off of buying things on line. Try and find > out more about it. There must be something you can do. > > Regards > > Adrien > > You can get me off list at: > adriencollins06@xxxxxxx > or > adrien_collins@xxxxxxxxxxx > Or > adrien.collins@xxxxxxxxx > > Speakon is a free fully self-voicing accessible multimedia > program for > the visually impaired, find out more by downloading the > software from: > http://www.a-technic.net/speakon.htm > You can join the speakon user group by sending a blank > e-mail to: > speakon-subscribe@xxxxxxxxxxxxxxx > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke > Sent: 15 January 2009 12:48 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Play.Com and Fraud > > Hi > I purchased a lite-on DVD drive from play.com. This has not > arrived but I was prepared to be patient. Today I > telephoned them to find out what on earth is going on. I > had very poor telephone service and the person on the phone > started off by insisting that I had ordered a USB hard > drive. Once we established that I had not and we > established exactly what I had ordered he then went off the > line to see what the problem was. When he came back to me > he told me that the account had been stopped and closed. > naturally enough i wanted to know why so again he > disappeared for some minutes. When he came back he said my > account had been stopped because of Fraud at my address. > Before you all get excited, no Fraud took place from my home > but I live in a block of flats, 8 flats in all. He said > that one of the people in the building had been guilty of > fraud and for this reason play.com will not take any orders > from my address. I am very disappointed about this. The > fact that they did not let me know in writing and the fact > that I have been peanalised due to someone else's fraudulent > behaviour. Sad to say this was my very first experience of > ordering on line, maybe my last now. He told me that I will > NEVER be able to make an order with play.com from my > address!!!! > > Eleanor > > ----- Original Message ----- > From: Ibrahim Gucukoglu > <mailto:ibrahim_gucukoglu@xxxxxxxx> > To: access-uk@xxxxxxxxxxxxx > Sent: Thursday, January 15, 2009 11:17 AM > Subject: [access-uk] Re: Multiple Files Open and > Task Bar > > Hi. > > Sorry, stupid me put the wrong phone number in. The > number is 08458001020 not 08451232000. Mixing things up a > little I was *grin*. > > > > ----- Original Message ----- > From: Eleanor Burke > <mailto:eleanorburke@xxxxxxxxxxxxxx> > To: access-uk@xxxxxxxxxxxxx > Sent: Thursday, January 15, 2009 11:11 AM > Subject: [access-uk] Re: Multiple Files Open > and Task Bar > > Thanks Ibraham, I'd never have thought of > that. More I T knowledge for me. It is so frustrating. > Nothing on my CD/DVD drive yet. Just been talking to > Brendan about NC10. Can't believe all the popularity in > this and how so many visually impaired people have purchased > it. > > Eleanor > > ----- Original Message ----- > From: Ibrahim Gucukoglu > <mailto:ibrahim_gucukoglu@xxxxxxxx> > To: access-uk@xxxxxxxxxxxxx > Sent: Thursday, January 15, 2009 > 11:07 AM > Subject: [access-uk] Re: Multiple > Files Open and Task Bar > > Hi Eleanor. > > You need to disable hide similar > task bar buttons in the control panel. Go to > settings/control panel/taskbar and start menu options and > then find the checkbox that says hide similar taskbar > buttons and untick it. Each task should now appear as a > separate item on the taskbar. > > > > ----- Original Message ----- > > From: Eleanor Burke > <mailto:eleanorburke@xxxxxxxxxxxxxx> > To: access-uk@xxxxxxxxxxxxx > Sent: Thursday, January 15, > 2009 10:37 AM > Subject: [access-uk] > Multiple Files Open and Task Bar > > > Hi I do not know why but on > this partikcular machine say if I have 3 word documents open > and 3 e-mails in Outlook Express then on the taskbar I will > see word document and the number 3 and an arrow and the same > on Outlook Express on the Task Bar. I find it very > frustrating then finding the document or e-mail I want to > read or write. Can anyone help me with regard to moving > through the particular documents and e-mails as at the > moment I am trying to mess around with the mouse and it is > very frustrating and taking me some time. Another strange > thing is that I am using Supernova 10 and in Word where I > have word echo on it does not say the correct word yet it > writes the correct word when I read it back line by line to > check. I wonder if this problem with Supernova can be fixed > by Dolphin. > > Eleanor > > ________________________________ > > I am using the Free version > of SPAMfighter <http://www.spamfighter.com/len> > We are a community of 5.8 > million users fighting spam. > SPAMfighter has removed 1095 > of my spam emails to date. > The Professional version > does not have this message > > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > -- I am using the free version of SPAMfighter. We are a community of 5.8 million users fighting spam. SPAMfighter has removed 1117 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq