Hi. I use the Barclays mobile banking app. Much to my surprise it is fully accessible. Thankfully I don't have to use their website. I was really surprised to learn that Barclays weren't keen on taking on visually impaired people as employees which is a sad state of affairs. > On 17 Dec 2013, at 23:50, Mobeen Iqbal <mobeeniqbal@xxxxxxxxx> wrote: > > hello catherine. > > no, you don't need a card reader to log in. i have been a natwest customer > for many years and their website is a lot better and accessible than others > i've used. first, they will send you a code in the post that you can use to > register for online banking. you go to the website and enter that code, and > then you will be asked to fill in various details for security, name, > address, date of birth, etc. then they will confirm your account and you > should be good to go. barclays are really annoying because you have to have > your card reader to hand all the time or memorise your account number and > sort code, then a further pass code and memorable word. with natwest, when > you log in in future all you'll have to enter is your membership number, and > certain digits from the password you set on sign up. when signing up with > natwest, they may also ask you for your debit card details, certain numbers > etc to confirm its you. if you have trouble obtaining a talking card reader, > i may be able to send you a spare one. they should be ok though, they sent me > one out when i first signed up, but i now have another one from barclays so > just use 1 for both banks. if you need a hand, drop me a note off list and > i'd be glad to help. > > mobeeniqbal@xxxxxxxxx > > all the best, > > Mo. > >> On 17/12/2013 23:40, Catherine Turner wrote: >> Hi, >> >> Does anyone here bank online with Nat West, and could you tell me what >> their log-on process is, whether you need a talking card reader etc? I >> am in the process of opening an account with them and have asked about >> this but so far nobody has answered my questions. >> >> Thanks, >> Catherine >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq