Hi everyone, Can I pick some brains....? I have someone who has tried to install Kurzweil 1000 onto his netbook but when he tries to authorise it it brings up the message that he needs to enter a name and password. It gives a help line, in the states, but upon ringing it, it is a wrong number; and the person at the other end isn't too happy as he gets this call quite often. Any help appreciated. Regards, Mike