Hi Chris, In Winam, go to Preferences, Control-P, then select Plugins, select Output Plugin, then Configure. Make sure the primary device is set to Realtek as opposed to Default Windows Device, Primary mapper, which it is by default. I think her problems will magically go away. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Chris Hallsworth Sent: Friday 30 May 2008 21:05 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Interesting Problem Hi all, my girlfriend's having an interesting problem. When she tries to play a music file by opening it from My Computer/Windows Explorer. Winamp appears to load but then her sound card "stops working". This started happening yesterday. The problem was fixed today, or so we thought, until she tried it again tonight when the same thing has now happened. Has anyone else experienced this? With Winamp 5.531 running under Windows XP Home SP3. FYI she's using a Realtek AC97 Audio sound card. We're just stumped, as both Volume Control and Sound and Audio Devices seem to be stubborn. Many thanks in advance for the help regarding this. -- Chris Hallsworth ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET NOD32 Antivirus, version of virus signature database 3186 (20080613) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq