Hi Pele, I don't know the answer to your problem, as I have the H340, but I have Windows XP, and everything is working. But one thing you might want to do is to look at http://www.misticriver.net. It is an Iriver enthusiasts haven, and there are many experts on there, who may be able to help you. Also, don't forget that the H320, your one, is also supported by the Rockbox software, http://www.rockbox.org, so you can actually make that MP3 player talk. Good luck. All the best -- Computer Room Services: the long cane for blind computer users. Telephone Voice: +44(0)1438 742286, Fax/BBS: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of pele West Sent: 30 April 2005 21:17 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] IRIVER MP3 PLAYER Hi Everyone I have just bought an Iriver H320 MP3 player. It is great, except that the PC will not recognise it. I have Windows 98 SE, and have loaded the Hmanager software. Windows Explorer knows there is a drive there, but it says the device is not ready. I have copied some music to the player from a Windows XP machine at work, so I know the player and cable are ok. I have installed some patches for USB ports from Windows Update. I thought there may be a power issue here, so I tried disconnecting the Apollo and Alva Braille Terminal, and also I tried quitting JAWS and firing up Windows Explorer. It made no difference. I have connected memory pens and a compact flash card reader to the PC, so I know the USB ports work. I know the obvious answer is to upgrade to Windows XP, but this is not an option at present and I have a large amount of music waiting to be copied to the player. I have visited the Iriver website, but did not find it very accessible. I was also hoping there might be an electronic version of the large manual. Any Thoughts? Pele West ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq