Thanks for that George although it doesn't seem to have worked so I have two choices: use Windows Live Mail or just copy and paste links into browser. Mandy. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 22 March 2012 10:05 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: How Do I Fix This? Here's one solution: George. Reset Web Settings To Reset Web settings in Windows XP: 1. Close Outlook 2. Open Internet Explorer. 3. On the Tools menu, click Internet Options. 4. Click the Advanced tab, and then click the Reset button. 5. Under Internet programs, verify that the correct e-mail program is selected. 6. Click to select the Internet Explorer should check to see whether it is the default browser check box. 7. Click Apply, and then click OK. If you receive a message when Internet Explorer starts telling you that IE is not currently your default browser, click Yes to make it your default. If you are using Windows 7 or Vista: 1. Close Outlook 2. Open Internet Explorer. 3. On the Tools menu, click Internet Options. 4. Click the Advanced tab, and then click the Reset button. 5. On the Programs tab, under Internet programs, click Set Programs, then "Set your Default Programs", select your e-mail program and click "Set this program as Default". Repeat for Internet Explorer. 6. Click OK and close the dialogs. Note: You need to set Internet Explorer as default and verify the problem is fixed. If you prefer a different browser, you can set it as default later. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mandy Sent: 21 March 2012 23:17 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] How Do I Fix This? I am using Outlook 2010 and when I enter on a link in an email I get a message something like: This operation has been cancelled due to restrictions in effect on this computer please contact your system administrator. I am the administrator in my account settings and nobody else uses this computer so how do I fix this, please? Mandy.