Ray, I can say that I've had no problems with Norton System Works either and do keep it up to date. I ask for promptings to download updates (just so that I'm aware of them), go off and do them almost straight away and seldom have any difficulty. A couple of times I have had to repeat the process but haven't been aware of any error messages. All appears to be well for me. I just wish I could have helped you more with your problems but glad others could. -- Carol carol.pearson@xxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ray's Home Sent: 24 August 2004 21:02 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Hopefully, the final instalment of the Norton saga Oh dear Mary. You have me quite worried. As yet I've had no problems in the six months or so I have been using Norton 2004. For what its worth I use Live Update Express. I took to using this too when I had Norton 2001 on my old 98 machine. That was after I'd had problems similar to those you describe and ended up reinstallling the whole lot and re-downloading updates, which on a dial-up took some time! Now 2001 has ceased to qualify for Anti-virus subscription update I've installed AVG on the old computer, which my ister now uses. it all went flawlessly and seemed pretty intuitive and obvious. Using window-Eyes it seemed quite speech friendly too, although some of the labels on the left of the control centre did not speak propperly, I suspect they could hav ebeen made to. Just hope I am not in for the same trouble as others have experienced here. Ray Personal emails: Email me at mailto:ray-48@xxxxxxxx ----- Original Message ----- From: "mary" <m.tottle1@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, August 24, 2004 8:26 PM Subject: [access-uk] Re: Hopefully, the final instalment of the Norton saga Hi Ray, I am not using XPsP2 yet either. This was about the fourth problem I have had with Norton System Works 2004. Regards Mary ----- Original Message ----- From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, August 24, 2004 5:06 PM Subject: [access-uk] Re: Hopefully, the final instalment of the Norton saga > I wonder, can anyone tell me, this problem with Norton update, is it > after you have installed XPSP2 ? I ask because, I use Norton 2004, > and as yet haven't experienced any problems. I haven't as yet been > offered SP2 and will not go after it until it is offerd. Ray > > Personal emails: Email me at > mailto:ray-48@xxxxxxxx > > ----- Original Message ----- > From: <Wally.Harding@xxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Tuesday, August 24, 2004 4:02 PM > Subject: [access-uk] Re: Hopefully, the final instalment of the Norton saga > > > Wendy > > I know the answer to your problem but am just leaving the office. > > As I won't be in the office again till Next Tuesday could you let me > have your direct email address and if you like a phone number if > you're in the UK. send it to: wally@xxxxxxxxxxxx > > Wally Harding > RNIB Hi-tech support > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On > Behalf Of Wendy > Sent: 24 August 2004 15:49 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Hopefully, the final instalment of the Norton > saga > > > Hi Wally, > > This is the message igget: > > LiveUpdate > Options > LU1803: LiveUpdate failed while getting your updates LiveUpdate had an > internal error while getting your updates. Your Symantec programs were > not updated. You should try getting updates at a later time. If > LiveUpdate fails again with this error, you should re-install > LiveUpdate. < Back Finish Cancel Help > > ----- Original Message ----- > From: <Wally.Harding@xxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Tuesday, August 24, 2004 3:28 PM > Subject: [access-uk] Re: Hopefully, the final instalment of the Norton saga > > > Wendy what are the last two digits after LU18 and the rest of the > error message. > > There seems to be quite a lot of this going on with Norton since they > updated their software to cope with the XP service pack release. > > Wally Harding > RNIB Hi-tech support > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On > Behalf Of Wendy > Sent: 24 August 2004 15:04 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Hopefully, the final installment of the > Norton saga > > > I've been having this same problem with Norton. I'm sing Norton > Internet security 2004 or whatever the lastest one is. . I get the lou > 18 message every time. I am thinking of ditching norton altogether > and finding something else. I've done the thing from the documents, > time and time again but it still come back with that message. > > From Wendy. > > -- > DISCLAIMER: > > NOTICE: The information contained in this email and any attachments is > confidential and may be privileged. If you are not the intended > recipient you should not use, disclose, distribute or copy any of the > content of it or of any attachment; you are requested to notify the > sender immediately of your receipt of the email and then to delete it > and any attachments from your system. > > RNIB endeavours to ensure that emails and any attachments generated by > its staff are free from viruses or other contaminants. 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Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq