[access-uk] Re: Further Chaos RNIB Services

  • From: "CJ &AA MAY" <chrisalismay@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 12 May 2015 13:45:43 +0100

That sounds like a lot of money. In my current edition of Access IT I am told
that as an ongoing customer there will be no price increase this year, although
new customers will pay more - but it doesn't say how much.
Alison


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
David Griffith
Sent: 12 May 2015 13:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Further Chaos RNIB Services

Does anybody know what is going on with the Talking Newspaper and
Magazine Service?

Today I visited
http://www.rnib.org.uk/services-we-offer-reading-services-national-talking-newspapers-and-magazines/newspapers-andvisited



and saw that I could pay £16 for a subscription to Private Eye.

However when I tried to place an order today via the helpline I was
told I would have to pay £49.20 for this and that the website was
"outdated!".

Luckily I had checked the price before ordering.

I have asked for a Manager to ring me back about this but 2 main
questions are obvious.
1. Why are they creating such problems by allegedly maintaining
"outdated information".
2. How can a Charity possibly justify this 300% level of increase in
subscriptions?

David Griffith
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