I am hoping I can explain so that someone will understand and help -it is minor but irritating. some while ago, with all my router and wireless network problems, I called in a Dell engineer who was very helpful but could not understand why my laptop cut out when connected to the internet even though the wireless connection showed it was still connected. He decided that there was some kind of virus in my original account even though I'd done all the testing I could so instead of my account created as I am the only user, he created a test account which at first seemed to run with no problems. He told me how to change back but I did not make a note of this: he'd set up my email account and transferred things I really wanted to this new one so I felt he'd been here long enough. I know it is trivial but I do not want the word *test* which now says it is part of the system - my account name now if I use Bellarc Advisor is Test so can someone tell me how to delete my user account and create a new one in the way that I have to lose everything like emails, all my documents etc and start again. I hope someone understands what I am talking about. I an now using a new router although that still has its problems but they I can live with. Mandy.