Managed to get there activating the link you suggested, had difficulty with
the characters in the picture, got the audiofile to play, made a note of the
numbers but after multiple trials gave up in frustration as the numbers I
typed were always rejected.
Had to resort to sighted help. Was surprised to find out out that the
characters I had to type in the picture were letters rather than numbers
like the ones in the audiofile. Wonder why that is.
Tips on dealing with these blasted things much appreciated.
Cheers now,
When you sign in with the old email address that you want to change there should be a link which says credentials. Thats the one that should allow you to change your email address.
I get to this page by selecting help from the log in screen to MSN 6.2 which for some reason refuses to allow me to log in even though the network passport site does allow me to do this.
HTH
Yusuf
----- Original Message ----- From: "Marie Baisez" <marie.baisez@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, September 05, 2005 11:27 AM
Subject: [access-uk] Changing my profile on MSN passport
Hellp please!
I'm starting to pull my hair out here!...
I want to put my new address on the MSN passport site, if I sign in with the old address I can't find anywhere I can change my profile. If I sign in with the new address, I can find the account services where I could change it but I'm asked to go back to the previous page and sign in with my old address and, of course, don't get anywhere.
Why something so simple has to be made so complicated?
I think a strong cup of coffee is called for!... Will go and do something more constructive for a while.
Cheers now,
Marie
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