i think you should contact the RNIB volunteers catherine because if it doesn't work you haven't lost anything since you intend to buy another computer anyway. only thing is that they take about a week to send some one and tell them you want some one who knows what they're doing. you can also speak to the volunteer and see if he knows the difference between a hard drive and a processor. the first one that contacted me was cluless so i sent him on his way but the second one is much better. Husna ----- Original Message ----- From: "James Scholes" <james@xxxxxxxxxxxxx> To: "Eleanor Burke" <access-uk@xxxxxxxxxxxxx> Sent: Monday, December 22, 2008 11:27 AM Subject: [access-uk] Re: Catherine > Let me say first that I am not trying to insult anyone here. Why bother with someone from the RNIB though? I would much rather have a qualified technician to come and fix my computer issues. I may have to pay, but at least I would know I would be getting what I paid for. > > On Monday, December 22, 2008 at 11:14 AM (GMT), Eleanor Burke wrote: > Hi Catherine > I know you are having a lot of problems with your laptop but would you consider getting in an RNIB volunteer. It is often possible to sort things out, even if it means reloading Windows and starting from the beginning installing all the software again. I have someone who lives near me and he does it for me at a very small charge. We are in London. I do not know where you live. He is not an RNIB volunteer so that is why I pay him but I have used RNIB volunteers in the past and they have been excellent. What they are like these days I do not know but I have heard others on the list speak well of them. > > Eleanor > E > > > __________ NOD32 3710 (20081222) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > -- > -- > Check out my radio and TeamTalk server! http://www.jls-radio.com > -- > James Scholes > > E-mail: james@xxxxxxxxxxxxxxxx > MSN/Windows Live Messenger: jamesscholes@xxxxxxx > AIM: JamesScholes000 > Skype: james.scholes > Website: http://www.jamesscholes.com > Blog: http://www.jamesscholes.com/blog > Twitter: http://www.twitter.com/jamesscholes > Find me on Facebook! Username: jamesscholes > Link to Facebook profile: http://www.facebook.com/profile.php?id=1375965156&hiq=jamesscholes > Last.FM Profile: http://www.last.fm/user/jamesscholes000 > -- > Message sent at 11:26:05 AM GMT on Monday, December 22, 2008 > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > -- > No virus found in this incoming message. > Checked by AVG. > Version: 7.5.552 / Virus Database: 270.9.19/1860 - Release Date: 21/12/2008 15:08 > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq